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Mosaic Foods

Just login to your <a href="https://www.mosaicfoods.com/account#/dashboard" rel="noopener noreferrer" target="_blank">Customer Portal</a> and click &apos;Reactivate&apos;! Be sure to scroll down to &apos;Your Next Order&apos; to schedule it for a day that works for you. Then you can start making edits to your menu!
 If you have any questions about restarting your subscription, write to us at <a href="mailto:support@mosaicfoods.com">support@mosaicfoods.com</a>.

Just login to your Customer Portal and click 'Reactivate'! Be sure to scroll down to 'Your Next Order' to schedule it for a day that works for you. Then you can start making edits to your menu!. If you have any questions about restarting your subscri

How do I resume my plan after cancelling?

Plan & Payment

Plan Management

How to Choose Your Meals

How much does Mosaic Foods cost?

I don't own a microwave! Is it possible to cook my meals in an oven?

Cooking

Is Mosaic gluten-free?

How many calories are there in each meal?

What do you mean by 'real ingredients'?

Where can I find ingredient lists and allergy information?

Is Mosaic vegan?

Is Mosaic made in a facility that processes other allergens?

Do you use organic ingredients?

Nutrition & Ingredients

How much space do the meals take up in the freezer?

What happens if my meals are melted or partially defrosted when I unpack them?

How should I store my meals?

How long can I store my meals in the freezer before they go bad?

Can I store my meals in the refrigerator?

Freshness & Storage

Meals Plans and Pricing

What is your product substitution policy?

Substitutions

What should I do if there is no dry ice in my box when I open it?

How do you deliver packages?

Where do you deliver?

How does my food stay frozen in transit?

Do I need to be home when my box is delivered?

Can I track my shipment?

How do I get rid of the dry ice from my shipment?

Shipping

Is my packaging recyclable?

How do I recycle my delivery box, liner, and packaging?

Sustainability

Shipping & Deliveries

How do I contact you?

How do I access the Customer Portal?

Can I get a refund?

Is my plan a subscription?

How do I change the frequency of my deliveries?

How do I skip an upcoming delivery?

How do I cancel my plan?

I forgot to skip my order, and now it's marked as "Processing"! What can I do?

What plans can I choose from?

Plan sizes

I am struggling with constipation after starting my GLP-1. Can Mosaic help?

I’m losing weight, but I want to build healthy habits for the long term. Is this a temporary fix?

Why shouldn’t I just drink protein shakes?

I am not getting enough nutrition since starting my GLP-1; can Mosaic help?

Will these meals upset my stomach?

I sometimes get nauseous when cooking. How much prep is involved?

I need to stay hydrated. Do you offer anything besides solid food?

I’ve been told to prioritize protein to prevent muscle loss. Can I get enough protein from vegetarian meals?

GLP-1 Questions

How do I resume my plan after cancelling?Updated 19 days ago