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Mosaic Foods

We partner with third-party delivery companies, and which one handles your order depends on your shipping zip code. We work with FedEx, CDL, and OnTrac-LaserShip.
Which day you are able to receive orders depends on your zip code. For those within a 1-day transit time from one of our fulfillment centers, delivery days are Tuesdays and Fridays. For those within a 2-day transit time, delivery occur on Wednesdays.
Reach out to our team with your shipping zip code to see when we can deliver to you! support@mosaicfoods.com

We partner with third-party delivery companies, and which one handles your order depends on your shipping zip code. We work with FedEx, CDL, and OnTrac-LaserShip. Which day you are able to receive orders depends on your zip code. For those within a 1

How do you deliver packages?

Shipping & Deliveries

Shipping

How to Choose Your Meals

How much does Mosaic Foods cost?

I don't own a microwave! Is it possible to cook my meals in an oven?

Cooking

Is Mosaic gluten-free?

How many calories are there in each meal?

What do you mean by 'real ingredients'?

Where can I find ingredient lists and allergy information?

Is Mosaic vegan?

Is Mosaic made in a facility that processes other allergens?

Do you use organic ingredients?

Nutrition & Ingredients

How much space do the meals take up in the freezer?

What happens if my meals are melted or partially defrosted when I unpack them?

How should I store my meals?

How long can I store my meals in the freezer before they go bad?

Can I store my meals in the refrigerator?

Freshness & Storage

Meals Plans and Pricing

What is your product substitution policy?

Substitutions

What should I do if there is no dry ice in my box when I open it?

Where do you deliver?

How does my food stay frozen in transit?

Do I need to be home when my box is delivered?

Can I track my shipment?

How do I get rid of the dry ice from my shipment?

Is my packaging recyclable?

How do I recycle my delivery box, liner, and packaging?

Sustainability

How do I contact you?

How do I access the Customer Portal?

Can I get a refund?

Is my plan a subscription?

How do I change the frequency of my deliveries?

How do I skip an upcoming delivery?

How do I cancel my plan?

How do I resume my plan after cancelling?

I forgot to skip my order, and now it's marked as "Processing"! What can I do?

Plan Management

What plans can I choose from?

Plan sizes

Plan & Payment

I am struggling with constipation after starting my GLP-1. Can Mosaic help?

I’m losing weight, but I want to build healthy habits for the long term. Is this a temporary fix?

Why shouldn’t I just drink protein shakes?

I am not getting enough nutrition since starting my GLP-1; can Mosaic help?

Will these meals upset my stomach?

I sometimes get nauseous when cooking. How much prep is involved?

I need to stay hydrated. Do you offer anything besides solid food?

I’ve been told to prioritize protein to prevent muscle loss. Can I get enough protein from vegetarian meals?

GLP-1 Questions

How do you deliver packages?Updated 18 days ago