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Mosaic Foods

<p><span style="font-weight: 400;">Yes, our kitchen also cooks lots of different foods, including meals with peanuts, soy, and wheat.&#xA0;</span></p>

Yes, our kitchen also cooks lots of different foods, including meals with peanuts, soy, and wheat.

Is Mosaic made in a facility that processes other allergens?

Meals Plans and Pricing

Nutrition & Ingredients

How to Choose Your Meals

I don't own a microwave! Is it possible to cook my meals in an oven?

Cooking

Is Mosaic gluten-free?

How many calories are there in each meal?

What do you mean by 'real ingredients'?

Where can I find ingredient lists and allergy information?

Is Mosaic vegan?

Do you use organic ingredients?

How much space do the meals take up in the freezer?

What happens if my meals are melted or partially defrosted when I unpack them?

How should I store my meals?

How long can I store my meals in the freezer before they go bad?

Can I store my meals in the refrigerator?

Freshness & Storage

What is your product substitution policy?

Substitutions

What should I do if there is no dry ice in my box when I open it?

How do you deliver packages?

Where do you deliver?

How does my food stay frozen in transit?

Do I need to be home when my box is delivered?

Can I track my shipment?

How do I get rid of the dry ice from my shipment?

Shipping

Is my packaging recyclable?

How do I recycle my delivery box, liner, and packaging?

Sustainability

Shipping & Deliveries

How do I contact you?

How do I access the Customer Portal?

Can I get a refund?

Is my plan a subscription?

How do I change the frequency of my deliveries?

How do I skip an upcoming delivery?

How do I cancel my plan?

How do I resume my plan after cancelling?

I forgot to skip my order, and now it's marked as "Processing"! What can I do?

Plan Management

What plans can I choose from?

Plan sizes

Plan & Payment

Is Mosaic made in a facility that processes other allergens?Updated 2 months ago