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Mosaic Foods

<p>If you place your first order from our main site by hitting &apos;Get Started&apos; and choose a Delivery Frequency during checkout, then yes, you are activating a subscription with your first order. But don&apos;t worry! You will have access to a Customer Portal where you can skip and reschedule your orders as often as you need. Our CX Team is available 6 days a week to help with any questions along the way! <a href="mailto:support@mosaicfoods.com">support@mosaicfoods.com</a>&#xA0;</p>
<p>We also have the option to place a one-time <a href="https://www.mosaicfoods.com/pages/gift-a-box" rel="noopener noreferrer" target="_blank">Gift Order!</a> There are 3 box-fill options available, and they will not start a subscription of any kind.</p>

If you place your first order from our main site by hitting 'Get Started' and choose a Delivery Frequency during checkout, then yes, you are activating a subscription with your first order. But don't worry! You will have access to a Customer Portal w

Is my plan a subscription?

Plan & Payment

Plan Management

How to Choose Your Meals

How much does Mosaic Foods cost?

I don't own a microwave! Is it possible to cook my meals in an oven?

Cooking

Is Mosaic gluten-free?

How many calories are there in each meal?

What do you mean by 'real ingredients'?

Where can I find ingredient lists and allergy information?

Is Mosaic vegan?

Is Mosaic made in a facility that processes other allergens?

Do you use organic ingredients?

Nutrition & Ingredients

How much space do the meals take up in the freezer?

What happens if my meals are melted or partially defrosted when I unpack them?

How should I store my meals?

How long can I store my meals in the freezer before they go bad?

Can I store my meals in the refrigerator?

Freshness & Storage

Meals Plans and Pricing

What is your product substitution policy?

Substitutions

What should I do if there is no dry ice in my box when I open it?

How do you deliver packages?

Where do you deliver?

How does my food stay frozen in transit?

Do I need to be home when my box is delivered?

Can I track my shipment?

How do I get rid of the dry ice from my shipment?

Shipping

Is my packaging recyclable?

How do I recycle my delivery box, liner, and packaging?

Sustainability

Shipping & Deliveries

How do I contact you?

How do I access the Customer Portal?

Can I get a refund?

How do I change the frequency of my deliveries?

How do I skip an upcoming delivery?

How do I cancel my plan?

How do I resume my plan after cancelling?

I forgot to skip my order, and now it's marked as "Processing"! What can I do?

What plans can I choose from?

Plan sizes

I am struggling with constipation after starting my GLP-1. Can Mosaic help?

I’m losing weight, but I want to build healthy habits for the long term. Is this a temporary fix?

Why shouldn’t I just drink protein shakes?

I am not getting enough nutrition since starting my GLP-1; can Mosaic help?

Will these meals upset my stomach?

I sometimes get nauseous when cooking. How much prep is involved?

I need to stay hydrated. Do you offer anything besides solid food?

I’ve been told to prioritize protein to prevent muscle loss. Can I get enough protein from vegetarian meals?

GLP-1 Questions

Is my plan a subscription?Updated 20 days ago